Checkout displays the applicable currency, total and available payment methods. Preparation starts after payment authorization and order acceptance.
Authorization and safety
A bank or processor can approve, decline, review or temporarily hold a transaction. Billing mismatches can prevent authorization. Ask the issuer about a decline, and do not send payment credentials by email.
Refund support
For an order-related payment question, use Contact Us. Request approval and the exact return instructions before mailing. The parcel includes a free prepaid return label for the approved mail-back process, no restocking fee applies, and exchanges depend on review and available inventory. We process and initiate an approved refund to the original payment method within 10 days; bank posting can take longer.