FAQ

This mooncat storefront offers nail color, special finish effects, coordinated sets and application accessories.

How long does delivery take?

After payment authorization, handling normally takes 1–2 business days and carrier transit after dispatch is estimated at 4–6 business days. These are separate estimates, not a guaranteed delivery date. Read the Shipping Policy for details.

Can I ask for a return or exchange?

We consider requests within 30 days after delivery for qualifying new, unused non-defective items as well as for defective, damaged, incorrect, incomplete or materially different goods. This may include a change of mind or an incorrect choice when the item remains eligible. Follow the Refund Policy before mailing.

How can I get more help?

Checkout shows the available payment choices and tracking is provided when issued. Visit Contact Us for order, delivery or privacy assistance.